| Author |
Message |
JustGreg
Joined: 07 Mar 2006 Posts: 3098 Location: Kenosha, WI
|
| Posted: Mon Dec 28, 2009 7:05 am Post subject: Anybody else have issues with TheaterTek tech support? |
|
|
So I built a new PC to replace my part time HTPC and wanted to start from scratch as opposed to ghosting/cloning everything. I didn't have any problems reinstalling anything I previously purchased and registered until I got to TheaterTek. The program installed just fine (v 2.2 w/audio pak) but for the life of me I couldn't find the email I printed with the activation code. So I shot them an email....once I finally tunneled down through their obscure website hierarchy and found a support link. That was over two weeks ago and I haven't heard a peep from them! I included the Invoice Number, the date, the name it was purchased under, etc. etc., and still no reply.
Anybody else have any luck getting through to them? I HATE getting on the phone with vendors who have a newer version of anything as they piss me off by wasting my time trying to sell me their latest and greatest. v2.2 does everything I need at this point and although their software isn't expensive, I just don't want to upgrade until I get an internal BR drive.
While I'm whining to ya'all I might as well ask....is there a better player out there that's HD capable that won't break the bank that's better than TT? I don't use the HTPC all that often so have tried to keep the price down throughout the entire hardware upgrade process.
Thanks guys!
_________________ Greg
"Is it ignorance or apathy? Hey, I don't know and I don't care!" --Jimmy Buffett
|
|
| Back to top |
|
 |
Axatax
Joined: 01 Nov 2006 Posts: 403
TV/Projector: Sony VPH-G70Q (aka Barco Cine8 Onyx)
|
| Posted: Mon Dec 28, 2009 8:18 am Post subject: |
|
|
Greg,
I can help. You have PM.
|
|
| Back to top |
|
 |
Mark_A_W
Joined: 15 Mar 2006 Posts: 3068 Location: Sunny Melbourne Australia
|
| Posted: Fri Jan 08, 2010 12:00 pm Post subject: |
|
|
AFAIK Theatertek is dead.
Even if it's not....it's not HD capable, it's DVD only basically.
Zoom Player and MPC-HC (free) can both play bluray discs if Anydvd HD is installed.
|
|
| Back to top |
|
 |
|
|