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Barco Cine 9 faulty
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jantje112



Joined: 17 Jul 2006
Posts: 328


Posted: Fri Jan 04, 2008 11:54 pm    Post subject:

r.bauer wrote:
drudozucker wrote:
r.bauer wrote:
My projector is a late model 1209s with the new style EHT board R762716....

....(BTW, I just ISF-ed a Cine9 a couple of weeks ago, man that is one sharp beast!)
Thanks, this made good reading. BTW, who did the ISF for your Cine 9? I am thinking of that myself and Portugal isn't that far from the Netherlands. Regards Udo


I am ISF certified and I did a calibration for someone else who has a Cine9. I am a 'nut' who still only does CRT setups and calibrations. Portugal is not a bad suggestion for this time of the year. 8)



Well, someone must be a little "nuts" to consider a trip to portugal for a calibration Smile

Was it's Spotmatic cine? Then it's time to ask for another demo !
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r.bauer



Joined: 08 Apr 2006
Posts: 280
Location: The Netherlands

Posted: Sat Jan 05, 2008 12:09 am    Post subject:

jantje112 wrote:
Was it's Spotmatic cine? Then it's time to ask for another demo !

I will not say who's projector it was, but Spotmatic does not have a Cine9.
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jantje112



Joined: 17 Jul 2006
Posts: 328


Posted: Sat Jan 05, 2008 12:23 am    Post subject:

r.bauer wrote:
jantje112 wrote:
Was it's Spotmatic cine? Then it's time to ask for another demo !

I will not say who's projector it was, but Spotmatic does not have a Cine9.


No problem, just promised Spot to take a look if it's finished. Seen the cine9 for 1 time to many already (damn, that thing makes me jaleous)

I'm satisfied with my marquee when it's calibrated fully.
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sat Jan 05, 2008 11:22 am    Post subject: Result of some more tests

Hi, this morning I did some more tests. The projector had been powered down for about 12 hours, so was at approx. 18C (reading via projector's own temp. diagnostic). The picture was fine for approx. 15 minutes during which there was no unusual noise emitted from the projector (just the usual fan noise). Then the problem started (T = 28C), initially only occasionally, then more and more frequently. At the very same rate the tiny noise, I reported yesterday, started, clearly emitted from (or close to) the position of the voltage quadrupler. I might be wrong, but the sound was somewhat like sparking (imagination?).

Therefore my question is this: could it be that the EHT board is actually fine but the quadrupler is defect. Maybe there is an internal breakdown inside a capacitor. Unfortunately I don't have any circuit diagrams, so I don't know the internals of the quadrupler. This might also explain the smell of overheated electronics I had observed once, after power up, but clearly at least 10h before the problem first appeared.

What do the experts make out of this?

Thanks a lot for the good input.

Regards
Udo
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Ile



Joined: 09 Mar 2006
Posts: 1491
Location: Jyväskylä, Finland

Posted: Sat Jan 05, 2008 11:56 am    Post subject: Re: Result of some more tests

drudozucker wrote:
Unfortunately I don't have any circuit diagrams, so I don't know the internals of the quadrupler.
Maybe this X-ray helps. Very Happy

http://www.dvdplaza.fi/forums/attachment.php?attachmentid=4485&d=1103066549

or this
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sat Jan 05, 2008 12:16 pm    Post subject: Re: Result of some more tests

Ile wrote:
drudozucker wrote:
Unfortunately I don't have any circuit diagrams, so I don't know the internals of the quadrupler.
Maybe this X-ray helps. Very Happy

http://www.dvdplaza.fi/forums/attachment.php?attachmentid=4485&d=1103066549

or this
Definitely, thanks for it. It shows that there could well be some arcing.

Would you also know how I could best remove the quadrupler from the Cine 9 - I also have no service manual Sad .
There are particularly two fixing screws high up, which are difficult to access without either getting the rear or side panel of. I don't know which one is correctly removed, if any. Maybe it is simply expected to use a long tool? In addition, would you expect that anything is visible from the outside, once removed. I assume everything is potted because of the HV, but then I might see some traces of an overheating. Regards Udo
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r.bauer



Joined: 08 Apr 2006
Posts: 280
Location: The Netherlands

Posted: Sat Jan 05, 2008 4:18 pm    Post subject:

Hi Udo,

If you have arcing, it only gets worse, and usually very quickly! Arcing creates carbon which is a good conductor. It is very unlikely that it takes 15 minutes until the arcing starts.
It is a (thermal) problem on the EHT board. My EHT board showed exactly the same problems, after increased temperature the problem starts. The problem got worse and worse over time and finaly the projector shuts down after only a couple of minutes.

Do not try to open or fix the quadrupler yourself. But while you have it removed, look for black spots. You might, for a test, reinstall it with a piece of (silicone)rubber between the quad and the metal chassis. See if it takes longer before the problem starts. You have to remove a side panel to take the quad out. Unplug the set from mains before you do this and wait a minute before EHT/Quad removal.

PM sent.
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sat Jan 05, 2008 4:41 pm    Post subject:

r.bauer wrote:
Hi Udo,

If you have arcing, it only gets worse, and usually very quickly! Arcing creates carbon which is a good conductor. It is very unlikely that it takes 15 minutes until the arcing starts.
It is a (thermal) problem on the EHT board. My EHT board showed exactly the same problems, after increased temperature the problem starts. The problem got worse and worse over time and finaly the projector shuts down after only a couple of minutes.

Do not try to open or fix the quadrupler yourself. But while you have it removed, look for black spots. You might, for a test, reinstall it with a piece of (silicone)rubber between the quad and the metal chassis. See if it takes longer before the problem starts. You have to remove a side panel to take the quad out. Unplug the set from mains before you do this and wait a minute before EHT/Quad removal.

PM sent.
Thanks, I will check this over. Regards Udo
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Sat Jan 05, 2008 5:24 pm    Post subject:

While I guess it's possible that the quad can cause your problem, usually they will either show visible signs of arcing, or cause the set to go into EHT shutdown mode. If the quad is arcing externally, you'd be able to smell/hear it. Trust me on that one..Smile

I've got the EHT board in stock. Testing today, emailing you tomorrow.

Cheers!
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sat Jan 05, 2008 5:38 pm    Post subject:

Curt Palme wrote:
While I guess it's possible that the quad can cause your problem, usually they will either show visible signs of arcing, or cause the set to go into EHT shutdown mode. If the quad is arcing externally, you'd be able to smell/hear it. Trust me on that one..Smile

I've got the EHT board in stock. Testing today, emailing you tomorrow.

Cheers!
Hi Curt, would you kindly quote for both the EHT board and the quad. Please also remember that there was this smell of burning electronics approx. 10 operating hours before the visible fault appeared.

P.S.: I am trying at present to get to the quad but seem to be unclear about the best method. R.Bauer mentioned to remove a side panel but that seems to be fixed at so many places (including the base plates: projector hangs on the ceiling) that I am concerned to make a mistake. Is it the rear panel which needs removal?

Best regards
Udo
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r.bauer



Joined: 08 Apr 2006
Posts: 280
Location: The Netherlands

Posted: Sat Jan 05, 2008 7:35 pm    Post subject:

The plastic side cover of the Cine9 has to be removed. It is held in place with 4 philips screws. The side panel is sort of hinged at the bottom when ceiling mount by the plastic 'fingers'. Removal is a 20 sec job. I doubt whether the top cover has to be removed for this, but it can be removed anyway, makes working on the projector much easier. Put it aside in place where it cannot be damaged accidentally.

The Cine9 has an alu plate behind the fans to silence the sound from them. Is this plate in the way? Probably not.

EDIT: Side panel mounting description changed.


Last edited by r.bauer on Sun Jan 06, 2008 10:55 am; edited 1 time in total
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sat Jan 05, 2008 8:03 pm    Post subject:

r.bauer wrote:
The plastic side cover of the Cine9 has to be removed. It is held in place with 4 philips screws. The side panel is sort of hinged at the top when ceiling mount. Removal is a 20 sec job. I doubt whether the top cover has to be removed for this, but it can be removed anyway, makes working on the projector much easier. Put it aside in place where it cannot be damaged accidentally.

The Cine9 has an alu plate behind the fans to silence the sound from them. Is this plate in the way? Probably not.
Thanks, I think I understand now. I misinterpreted "side panel" when you were actually referring to the plastic cover. Maybe the thinner air, in the height below my ceiling, slowed down my thinking process Laughing .

Tomorrow morning, when there is enough light (the disadvantage of a totally black cinema is that it doesn't light up easily), I will check out the quad. Thanks for your and Curt's help. Good night. Udo
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sun Jan 06, 2008 12:14 pm    Post subject: Result of investigating the quad

Hi, I did remove the quad from my Cine 9 (I wished to have smaller hands and certainly not looking forward to get the white connector back into the white 7 pin connector at the pcb: any recommendations?).

Checking with bare eyes there seems nothing wrong, except the thin black wire (is it ground?) was squeezed together, removing part of its insulation [no bare wire visible9, as it was not running through its dedicated groove. I then cleaned the potting compound using IPA to remove any dust and checked the potting surface with a magnifier glass.

With a 12x magnifier glass I can see that the potting material, at least at its surface, contains many tiny cracks as if there was once thermal stress on it. You cannot feel the cracks, you simple see the different zones in the material. If it would be crystalline material, which I assume it isn't, you would say, that you see the borders between mono-crystallized zones. I could also see lighter and darker areas, as if the compound wasn't perfectly mixed. This might all be normal.

In addition, I believe I found a very tiny hole which could be a track, but I could be wrong, as you really would need a microscope to check it in more details.

I can also see that the potting compound has a shrinkage as there is a small gap between potting compound and metal case (could also be normal).

Smelling at the part, I believe to get a tiny smell, like carbonized material, but the smell is located at the low voltage end of the part (which is on the top, when installed) - see note below.

I could reinstall the quad a little distance from the case using some spacers but I am unclear if that would negatively affect anything in function or cooling. I am not entirely sure from above circuit diagram (1.png, see Ile's contribution) whether the case is a ground connection or electrically floating.

Note: remember that there was a heavy smell about 10 operating hours before the fault first appeared. This smell clearly came from the position of the quad (but there is also a fan close by, so that the smell might have originated inside the case). This happened immediately after power up although it took me several minutes before I realized it, at which time I powered down the projector, waited approx. 30mins to cool it down. When I then re-powered the smell had gone and the projector behaved normally. Approx. 10 operating hours later, after using it for approx. 1h (1440p@60Hz) the problem started.

Conclusion? All in all, what do the experts recommend to try next. In my own mind I believe it would be prudent to replace both quad and EHT board to be on the save side. I hope Curt has both in stock.

Looking forward to your recommendations.

Udo
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Sun Jan 06, 2008 4:11 pm    Post subject:

THe quads are impossible to find, and are $650 from BArco..Sad

I only have hte older style quads and EHT boards in stock. I'd start with the EHT board, if that doesn't work, then I can send you the old style quad and EHT board, you send me back yours.

I am working with a local guy to repair the sealed quads, he's repaired two for me so far, but one failed again. I've got 3 Marquee HVPS and 4 more quads that I'm sending him this week. ONce I'm sure his repairs are solid, maybe I'll be able to offer quadrupler rebuilding services, but we need to negotiate the price as well..Smile Right now the quadruplers are disposable.
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sun Jan 06, 2008 4:40 pm    Post subject:

Curt Palme wrote:
THe quads are impossible to find, and are $650 from BArco..Sad

I only have hte older style quads and EHT boards in stock. I'd start with the EHT board, if that doesn't work, then I can send you the old style quad and EHT board, you send me back yours.

I am working with a local guy to repair the sealed quads, he's repaired two for me so far, but one failed again. I've got 3 Marquee HVPS and 4 more quads that I'm sending him this week. ONce I'm sure his repairs are solid, maybe I'll be able to offer quadrupler rebuilding services, but we need to negotiate the price as well..Smile Right now the quadruplers are disposable.
Thanks Curt, I will come back to you on this. I have placed a service request with Barco to see what their suggestion will be. As soon as they have responded, I will know what to do. I still suspect the quad as the culprit and hence need to see if I find a method to remove it from the equation. Should I do the test with an installation which tries to increase the distance of the quad from the case of the projector? Regards Udo
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Sun Jan 06, 2008 4:53 pm    Post subject:

Let me know what kind of support you get from Barco. Rumor has it that they are giving lousy support to CRT as they want everyone to switch over to digital.
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sun Jan 06, 2008 5:01 pm    Post subject:

Curt Palme wrote:
Let me know what kind of support you get from Barco. Rumor has it that they are giving lousy support to CRT as they want everyone to switch over to digital.
Definitely, I will report to everybody how I resolved my problem (when it is resolved). It wouldn't be right if there wouldn't be an ending, hopefully a happy one, to this topic. Regards Udo
P.S.: Curt I sent you an PM regards the EHT board
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Sun Jan 06, 2008 8:04 pm    Post subject:

r.bauer wrote:
zipped ...Here is more about the new style EHT board: http://www.curtpalme.com/docs/BarcoServiceBulletin_R762716_New_EHT.pdf ...zipped....
Hi, I was again studying this document and admit that I am a little puzzled by this: Based on the document my Cine 9 has at present a new EHT board, as its product code is R7627165. I also thought that the Cine 9 is based on the 1209 series, for which the document lists the suitable quadrupler to be R762833. However, the installed quad is R763368, a number which is not even listed in the document. Where do I go wrong? How can help?
Regards Udo
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r.bauer



Joined: 08 Apr 2006
Posts: 280
Location: The Netherlands

Posted: Sun Jan 06, 2008 8:27 pm    Post subject:

The Cine9 is an almost complete redesign from the Bg1209s. Some parts, like the EHT chain haven't really changed, but things like Hor-defl, power supply, convergence, astig and focus are completely redesinged. Most exiting new step that barco has taken is the introduction of a DSP which feeds a bunch of DAC's to feed the convergence-, focus- and astig-end-stages with a digitally generated signal. This gives an accuracy which is almost insane! No longer are these delicate signals generated and altered in the analog domain, but it is entirely done in the digital domain. Applause for those Barco boys, they did a really fine job on this chassis. There is no emoticon that can express how cool this really is.

To answer your question:
The Quad is mounted differently in a Cine9 than in a BG1209s. The EHT wires on the Cine9 come out at the side while in the BG1209s they come out of the top. You can use a quad from a late model 808s, which also has undergone this change.
The Quad-mechanics (and partnumber) are more related to the chassis than to the electronics.

BG1209s Quad mount:


BG808s Quad mount:(Chassis is quite similar to the Cine9)


This is the best picture I could find from a Cine9:
http://www.htforum.nl/yabbse/index.php?topic=15275.msg177396#msg177396
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drudozucker



Joined: 04 Jan 2008
Posts: 38
Location: Portugal

Posted: Tue Feb 05, 2008 6:12 pm    Post subject: My Barco is working again

Hi all, I promised to let you know what the fault has been and how it was fixed in the end:

Well, I contacted the Portuguese representative of Cineversum (btw. I also contacted the UK representative, as I had purchased the Cine 9 there whilst living in the UK, but they did not even care to respond to my email Sad Thumbs Down ). The Portuguese representative was quick, friendly and efficient in discussing the fault. He agreed, that based on my description, the most likely cause could be a faulty Quad. I purchased a Quad, which he had directly sent from from Cineversum to me for speed. I installed it a few days ago and, guess what, the problem has been fixed.

In summary: the fault was caused by a broken Quad and Thumbs Up for the Portuguese representative. Well done.

Once more I like to thank everybody who assisted to narrow down the fault. This allowed me to select the right component and hence saving on an (even more) expensive call-out of an service engineer.

Now I have to wait for Moome's EXT-HD (second batch) to arrive to be able to feed 1080p to my Barco. Unfortunately the HDFury did not work in my installation.

Regards

Udo
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