CurtPalme.com Home Theater Forum

scottatl · Joined: 08 Mar 2006 Posts: 113

moome · Joined: 01 Jun 2007 Posts: 497

Gino · Posted: Mon Dec 17, 2007 6:11 am Post subject:

9kids · Joined: 25 Jun 2007 Posts: 138 Location: Manassas, VA

**kal** · Posted: Mon Dec 31, 2007 4:06 am Post subject:

All good questions but I don't know most of the answers myself... All I know is that Moome doesn't want to ship the second batch until the fix is 100% done. He doesn't want to send out units that have to be returned/fixed.

Kal

jaz50y · Joined: 06 Nov 2006 Posts: 42

Just thought I would bump this thread to see if there is any more info on ETA for second batch, now that Moome apparently has all the fixes.

**kal** · Posted: Sat Jan 12, 2008 8:18 pm Post subject:

Still waiting for the parts to arrive from Moome so that Barry and I can conclude for sure that the problem has been fixed.

Kal

scottatl · Joined: 08 Mar 2006 Posts: 113

Any news on the second batch ship date?

**kal** · Posted: Wed Jan 16, 2008 6:37 pm Post subject:

I've emailed Moome to ask. Last he told me was that the second batch would be delayed until mid-January (ie: now). I've asked him for a status update as to exactly where the boxes are so that you can all understand better how long it'll still be before they ship.

Kal

9kids · Joined: 25 Jun 2007 Posts: 138 Location: Manassas, VA

See Kal's update here: EXT-HD: External HDMI/Component converter

**kal** · Posted: Wed Jan 23, 2008 6:59 pm Post subject:

Thanks for posting here! I try and post where I can but with 1000's of threads it's easy to overlook things so I'll always post news in the 'official' thread first.

Kal

CX · Joined: 17 Oct 2007 Posts: 12

9kids · Joined: 25 Jun 2007 Posts: 138 Location: Manassas, VA

FYI

**kal** · Posted: Mon Feb 11, 2008 7:50 pm Post subject:

Thanks for posting this 9kids!

Kal

WTS · Joined: 08 Mar 2006 Posts: 1276 Location: Calgary

In defense of Moome you have to understand, I know it's hard to but try, Moome is not a big manufacturer which makes it hard for him to buy in larger quantities the parts he requires to build his units. Not only that he is a one man show who tries to gauge what this small market wants/needs so he doesn't go over board on ordering parts. If any of you have ever been in the electronics manufacturing industry then you would know that stock comes and goes very quickly from these distributors and you can't buy direct from many manuafcturers unless you are buying huge quantities.

So if some of you don't like his delay after delay-------, then perhaps you should just sit back and think for a moment what you'd do if you were in his shoes. He's doing everyone a great service offering these units, I don't see anyone else offering the same level of units he offers. I think we should all be greatful he is even willing to stick his neck out as far as he is. The same goes for Kim and his units, he has had just as many delivery problems in the past and he's in the states. You'd think these guys are making big money off selling these units but you'd be dead wrong!

Consider yourselves lucky that you can even purchase these units to make your CRT projectors more useful with the latest technologies for sources.

9kids · Joined: 25 Jun 2007 Posts: 138 Location: Manassas, VA

Walter,

My post was not intended as a complaint. When I order the EXT-HD, I was very aware of Moome’s previous products and that there were possible (probable delays). I do consider myself very lucky that Moome and others are producing products for such a small niche market. My post was only intended to keep others informed of the status. I deal with development delays at my work all of the time, and while some customers are never happy with delays, most customers are happier if you keep them updated with frequent status so they understand why there are delays. I personally am not upset about the delays, but I am very anxious about the product. I hope my questions for status have not become annoying and they should not be taken as complaining. I also realize that there are many others here that are complaining, just try not to confuse me with them.

Walter’s comments are still very valid for all of you that are complaining and I agree with him.

John (9kids)

**kal** · Posted: Mon Feb 11, 2008 8:45 pm Post subject:

FWIW, I saw John's post only as a way of keeping everyone informed too. (Which is a good thing).

Shameless plug because I can: Smile

For those of you that DON'T want to wait, you can buy my EXT-HD (it's the very first fixed one) in the Buy & Sell forum here. See this link. I'll ship immediately and you'll have it in a few days.

Kal

WTS · Joined: 08 Mar 2006 Posts: 1276 Location: Calgary

John,

My post wasn't necessarily directed at you, you just sparked my post.

Phil Smith · Joined: 08 Mar 2006 Posts: 7717

WTS · Joined: 08 Mar 2006 Posts: 1276 Location: Calgary

Of course he's doing it for the money, why do most of these companies do it. I only know of one person selling to small market who isn't and that's Kim. Would you go through all this to break even? He doesn't hang out because he doesn't have any time to hang out. He does have a family and a life and not to mention the 100s of emails I'm sure he gets everyday.

I'm sure he does get a sense of satisfaction from designing and building a successful product just like any other designer/builder would.

"When will Moome learn?" He should know he's giving dates that can't be met, and I'm sure he does know.

Wow and that doesn't remind you of any other manufacturer? Just off the top I can think of a few in the BR group! Promise promise promise and never deliver. At least Moome is just late!

Man if you guys don't like the way he does business then spend your hard earned cash on a competitors product. Oh, I forgot, no one else has a competitive product!