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Serious NEC XG problem, XG owners read this!
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Wed Aug 18, 2010 2:22 pm    Post subject: Serious NEC XG problem, XG owners read this!

OK, maybe it's a fluke, but I've had two NEC XGs crack tubes in the last month. I'd seen this three times before, but this may be more common now that the sets are getting older.

Heck, I'll even tell you what the problem is exactly. Thumbs Up

The V chip on the V board fails, and shoots the electron beam way off the tube face. The electron stream ends up hitting the tube neck where the bell of the tube flares out, and that super heats the glass.. and the tube cracks.

For some reason, the chassis doesn't register the 'way off' V deflection as an error, and the set keeps running.

I had another locally sold set do this yesterday, and now I'm concerned for other XG owners out there.

I'm going to put this on the next emailer that goes out as well, but beware.

I will be offering discounted repairs, as the chips on the XG boards are not the easiest to get off the board, and if you don't have decent soldering skills, you can kill the board.

I'll offer board swaps with new chips installed or the repair of your V board for $100 incl return shipping within the US, $125 overseas.

Anyways, just FYI, I want to see the XGs on ceilings, not in junk piles.\

This flaw affects all models, LC and non LC.
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dvh99



Joined: 25 Dec 2009
Posts: 2158
Location: nederland

Posted: Wed Aug 18, 2010 5:00 pm    Post subject:

if they are surface mount use chipquick it is the easiest way for removing surface mount ic`s.
guaranteed zero damage to the boards.
putting the chip back on is easy done with solder paste and a hot air gun moderate air flow and 390 degrees celsius.
http://www.youtube.com/watch?v=FTQqjggeklo

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draganm



Joined: 08 Mar 2006
Posts: 8990
Location: Colorado

Posted: Wed Aug 18, 2010 5:02 pm    Post subject: Re: Serious NEC XG problem, XG owners read this!

Curt Palme wrote:
I'll offer board swaps with new chips installed or the repair of your V board for $100 incl return shipping within the US, $125 overseas.
Anyways, just FYI, I want to see the XGs on ceilings, not in junk piles.\
blessings my son, your a true believer Laughing
at least this is fixable and even preventable now for a mere 100 bucks. G90 owners can only wish they were soo lucky


Last edited by draganm on Thu Aug 19, 2010 3:33 pm; edited 1 time in total
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jarseneau



Joined: 06 Nov 2007
Posts: 323
Location: WI

Posted: Thu Aug 19, 2010 2:28 pm    Post subject:

Yikes! I think I had a form of this problem a while back where intermittently I could have a bright glow off to the side when looking at the RED CRT face. Didn't crack anything but I bet it would have if not caught in time. At the time the problem was fixed with another V drive board.
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Jerry
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Boilermaker



Joined: 21 May 2006
Posts: 527


Posted: Thu Aug 19, 2010 2:40 pm    Post subject:

Double Yikes!!

Is there any warning of this - Anything I can be looking for?


Bob
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Thu Aug 19, 2010 2:43 pm    Post subject:

Nope, that's why I posted it and am offering discounted repair rates on rebuilding the V board.

Once the V section fails, you have less than 30 seconds to turn the set off to save the tube(s). It happened right in front of me a few years ago, the green image would drop out, and in trying to repair the set, I had to have it on... POP, the green tube neck snapped.
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Jeremy112



Joined: 28 Sep 2006
Posts: 2649
Location: Fond du Lac, WI

Posted: Thu Aug 19, 2010 2:59 pm    Post subject:

Ill have to look at the layout page to see where the V board is on the projector (I've not gotten much into the internals on the projector yet) and then do this mod. The last thing I need is a cracked tube in my "new" projector!

Thanks curt Mr. Green

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Boilermaker



Joined: 21 May 2006
Posts: 527


Posted: Thu Aug 19, 2010 3:02 pm    Post subject:

I need to send one to you anyway, so I'l just include this.

Thanks,
Bob
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dvh99



Joined: 25 Dec 2009
Posts: 2158
Location: nederland

Posted: Thu Aug 19, 2010 3:31 pm    Post subject:

if i would own a nec i would do it anyway even if it is still working fine.
better safe then sorry.

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Jeremy112



Joined: 28 Sep 2006
Posts: 2649
Location: Fond du Lac, WI

Posted: Thu Aug 19, 2010 3:36 pm    Post subject:

dvh99 wrote:
if i would own a nec i would do it anyway even if it is still working fine.
better safe then sorry.


Exactly dvh, Why risk it when its well worth the $$ to get it done if you can't do it yourself? Save your projectors everyone! Get the mod done Very Happy
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jarseneau



Joined: 06 Nov 2007
Posts: 323
Location: WI

Posted: Thu Aug 19, 2010 3:42 pm    Post subject:

Jeremy112 wrote:
Ill have to look at the layout page to see where the V board is on the projector (I've not gotten much into the internals on the projector yet) and then do this mod. The last thing I need is a cracked tube in my "new" projector!

Thanks curt Mr. Green
These are nestled vertically between the CRTs and positioned as back-to-back pairs. I forget the order but the entire set is; A-drive (Astig),C-drive (convergence), F-drive (focus), and V-drive (vertical). You need to raise the cardcage to slide them out.
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Jerry
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Das444



Joined: 22 Dec 2006
Posts: 145


Posted: Sat Aug 21, 2010 11:55 am    Post subject: Serious NEC XG problem, XG owners read this!

Curt,
Do the units all have about the same hours when the V-chip fails? And is it the same tube all the time (green). Will this guarantee that it will not happen or more of insurance ?

Thanks,
Dan
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Jeremy112



Joined: 28 Sep 2006
Posts: 2649
Location: Fond du Lac, WI

Posted: Sat Aug 21, 2010 1:03 pm    Post subject:

I assume the V-board that is being discussed is a the V output/H shift board I see in the Tips and Manuals layout page? And would it br wrong to ask what the # of the chip is?
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RogerH



Joined: 14 Jul 2010
Posts: 64
Location: Minneapolis

Posted: Mon Aug 23, 2010 1:27 pm    Post subject:

Curt

I'm confused. Are you offering repair of already-defective boards, replacement of the STK amp as an insurance measure on working boards, or some other mod to enhance the swing detect circuit that is already there (and apparently not catching everything)?
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Mon Aug 23, 2010 2:15 pm    Post subject:

I have not kept track of hour count. NEC had some sets with really bad heatsinking compound that would dry up and cause the chips to overheat prematurely, then I guess they caught it, as a bunch of other XGs I've seen recently have nice and pliable/sticky compound.

Roger, I only offer a repair to put in new chips to prevent the problem from happening for another 10 or so years, I haven't researched (nor will I) as to a fix for the error detection.
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jarseneau



Joined: 06 Nov 2007
Posts: 323
Location: WI

Posted: Mon Aug 23, 2010 5:08 pm    Post subject:

Can I assume that if I already replaced the V-drive STK's that there's no reason to send the board in for this update?
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Jerry
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Jeremy112



Joined: 28 Sep 2006
Posts: 2649
Location: Fond du Lac, WI

Posted: Mon Aug 23, 2010 5:21 pm    Post subject:

So it's the STK Chips at the bottom on the heatsink that are the cause?
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Mon Aug 23, 2010 6:03 pm    Post subject:

That's part of it.
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Mon Aug 23, 2010 8:57 pm    Post subject:

Well, the day is turning into a wash. I replaced the tube and V chips in the customer's set, it ran fine all weekend. Took it back today. Powers up, shuts off with an Fc code. Powered up again, it works fine. Strange.

I'm tightening the ceiling bracket hardware while eyevballing the 'Oppo' logo on the screen, and I see the blue image collapse and shoot to the top of the image. I shut the set off quickly (pulled the power cord), and powered up again. Same Fc error. Damn!

So either I didn't repair the V board incorrectly, a chip went bad (very unlikely), or there's something else in the blue V drive that's bad.

I'll stick to my guns as to the V board issue on these XGs as originally posted, but in this set there's something else awry. I'll update soon.
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Jeremy112



Joined: 28 Sep 2006
Posts: 2649
Location: Fond du Lac, WI

Posted: Mon Aug 23, 2010 10:05 pm    Post subject:

well perhaps when you finally get the issue figured out for sure, and depending on how extensive the repair is, I may just send you my V-board, I'm not in a rush as I'm still gathering accessories for the XG anyway sucha s the DVI card and some new plastics to make her puurrrty Smile
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