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A call to arms my brothers, regarding Sony. (read this!)
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macgyver655



Joined: 22 Aug 2007
Posts: 8508


Posted: Fri Jan 30, 2009 10:47 pm    Post subject:

So here's how today played out. My current contact at Sony is being very helpful. He actually called me first today to begin today's tasks. We tried Sony semiconductor division but couldn't get anyone that knew anything. I actually found a Sony Semiconductor Quality and Reliability handbook that I will post at a later date. Kinda funny but a useful tool for the current problem.

So here's where its at. My contact wants me to draft an email of the current problem, the part that is needed and frustration of lack of support. I will email it to him and he will be forwarding it to someone in Japan. Apparently the person in Japan is someone important because he was going to give me the direct email but then his boss told him no way. I will draft the email over the weekend and edit it as I think of more to say. I will post the final draft but not until we have a response from Japan.

However, if this process still doesn't yield results, I'm trying to get names and emails or numbers of the higher up's so we can all group together and cause mass hysteria. I will also be referencing the frustration of many other current and future Sony customers and of the conversations on various forums concerning this unavailable ic. Also that this 1 part, currently causing over a half million dollars worth of equipment to be completely inoperable and the many people hearing of this issue, may cause Sony millions of dollars in loss of revenue by those not wanting to purchase Sony devices for lack of parts availability.

If need be, I may direct them at Sony to this thread, so voice your opinion if you wish.

I will give this task my all but this will be my last attempt to solve this problem. So its do or die........
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Tom.W



Joined: 09 Mar 2006
Posts: 6635


Posted: Fri Jan 30, 2009 10:51 pm    Post subject:

Thumbs Up Thumbs Up Thumbs Up
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JohnHWman



Joined: 15 May 2007
Posts: 215
Location: France - Grenoble

TV/Projector: Sony VPH-G90U (one unit for me, four others units repaired and sold)

Posted: Sat Jan 31, 2009 9:55 am    Post subject:

macgyver655 wrote:
Here's a picture of the DE board. A little blurry though. How do you guys get a good pic to put here from a pdf page? I've been wrestleing with that for some time now.
No problem Ron, I've extracted the DE and DF block diagram from the SM and store it as PDF on my storage area : http://johnhwman.free.fr/G90/DE-DF-blocdiagram.pdf
Complete schematics are available in SM too but synthetic diagram should be OK for your need RogueChili.

FYI, on my side, I've contacted the japan friend who know one the G90 EE who designed the G90 through email regarding the current CXD305-127R parts availability and awaiting for his response, we'll see.
[EDIT] I just got a reply from my Japanese friend (a Cinemax owner Shocked ) and things are on-going now about this chip availability in Japan through his Sony engineer friend Very Happy We all cross the fingers, I presume !

John

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Home theater enthusiast for over 20 years !
My dedicated HT room !
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Curt Palme
CRT Tech


Joined: 08 Mar 2006
Posts: 24396
Location: Langley, BC

TV/Projector: All of them!

Posted: Sat Jan 31, 2009 5:08 pm    Post subject:

JohnHWman wrote:


FYI, on my side, I've contacted the japan friend who know one the G90 EE who designed the G90 through email regarding the current CXD305-127R parts availability and awaiting for his response, we'll see.
[b][EDIT] I just got a reply from my Japanese friend (a Cinemax owner Shocked )

John


That's just as priceless as Alan Gouger owning a CRT. You'd be surprised how many installers of high end HT systems own a CRT. Mr. Green


'well, it's still a better picture to me. I just don't tell my customers that.' Shocked
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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Sat Jan 31, 2009 6:11 pm    Post subject:

Quote:
'well, it's still a better picture to me. I just don't tell my customers that.' Shocked



Wish I could remember Crying or Very sad Crying or Very sad
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AnalogRocks
Forum Moderator


Joined: 08 Mar 2006
Posts: 26706
Location: Toronto, Ontario, Canada

TV/Projector: Sony 1252Q, AMPRO 4000G

Posted: Sat Jan 31, 2009 6:24 pm    Post subject:

Curt Palme wrote:
JohnHWman wrote:


FYI, on my side, I've contacted the japan friend who know one the G90 EE who designed the G90 through email regarding the current CXD305-127R parts availability and awaiting for his response, we'll see.
[b][EDIT] I just got a reply from my Japanese friend (a Cinemax owner Shocked )

John


That's just as priceless as Alan Gouger owning a CRT. You'd be surprised how many installers of high end HT systems own a CRT. Mr. Green


'well, it's still a better picture to me. I just don't tell my customers that.' Shocked


I know a local installer that has a Pioneer 710 64"'RPTV, and a 38" direct view Proscan TV at his place. HE keeps tellng me one of these days he'll have to upgrade them. I keep telling him to what? Everything's a downgrade. Laughing

He installs DMP,LCD and Plasma's.

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CRT.

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RogueChili



Joined: 31 Mar 2008
Posts: 162
Location: Westfield, MA

Posted: Sat Jan 31, 2009 6:58 pm    Post subject:

i was wondering why there were two sta lines, its clear from the block diagram, thanks john
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JohnHWman



Joined: 15 May 2007
Posts: 215
Location: France - Grenoble

TV/Projector: Sony VPH-G90U (one unit for me, four others units repaired and sold)

Posted: Sun Feb 01, 2009 7:19 pm    Post subject: Still bad news ...

I just got the answer from my Japanese friend :

Hi John,

I spoke to xxxxx-san in this morning.
The situation of G90 problem is very bad.
Sony announced discontinuity of G90 in 1999 so SONY does not have any obligation to keep any maintenance parts after 2006. Also Sony will abandon all parts of G90 by the end of March 2009.

What I can do for you is to ask xxxxx-san to get data sheet of IC421.

sorry for bad news.


Crying or Very sad Crying or Very sad

This leave us with the datasheet of the CXD305-127R, maybe Rolling Eyes Rolling Eyes I'll let you know.

John

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Home theater enthusiast for over 20 years !
My dedicated HT room !
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RogueChili



Joined: 31 Mar 2008
Posts: 162
Location: Westfield, MA

Posted: Sun Feb 01, 2009 8:07 pm    Post subject:

if it is a pld with a custom mask the program data would be very helpful, maybe a binary file or equivalent
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stefuel



Joined: 07 Mar 2006
Posts: 3353
Location: Green Harbor MA USA

Posted: Sun Feb 01, 2009 9:37 pm    Post subject:

So unlike the AmPro 3600/4600, Barco 1208/1209, Electrohome 8500/9500, the parts in the G70 and G90 are not the same? This part is NOT to be found anywhere but a G90? Too bad cause there seems to be plenty of G70's to scab parts from. Oh well, I still like my 4600HD and damn glad I stuck with it. Thumbs Up
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A Barco is only a AmPro with training wheels

Card carrying member of the AVS chain gang.
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stefuel



Joined: 07 Mar 2006
Posts: 3353
Location: Green Harbor MA USA

Posted: Sun Feb 01, 2009 9:46 pm    Post subject:

When someone eventually gets the doc for this chip, just use it to build a daughter board to do what the chip did. Surely there is someone here smart enough to do that.
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A Barco is only a AmPro with training wheels

Card carrying member of the AVS chain gang.
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JohnHWman



Joined: 15 May 2007
Posts: 215
Location: France - Grenoble

TV/Projector: Sony VPH-G90U (one unit for me, four others units repaired and sold)

Posted: Mon Feb 02, 2009 8:36 am    Post subject:

RogueChili wrote:
if it is a pld with a custom mask the program data would be very helpful, maybe a binary file or equivalent
Sure! but since this is a Sony proprietary IC, I doubt that they would like to share the CPLD program/binary... Even the DS, I'm quite anxious about it as Sony have absolutly no obligation to share it Confused
stefuel wrote:
So unlike the AmPro 3600/4600, Barco 1208/1209, Electrohome 8500/9500, the parts in the G70 and G90 are not the same?
Some, yes but there is still G90 specifics parts like IC421 is.
Quote:
This part is NOT to be found anywhere but a G90? Too bad cause there seems to be plenty of G70's to scab parts from.
No, I know the G70 very well and it is not using this chip as there is far less DACs to drive.
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My dedicated HT room !
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RogueChili



Joined: 31 Mar 2008
Posts: 162
Location: Westfield, MA

Posted: Mon Feb 02, 2009 10:43 am    Post subject:

well, there is one last option, we'll have to build one! Hmm.. where did i put that erector set anyway ??
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Cozza



Joined: 27 Oct 2006
Posts: 27
Location: New Zealand

Posted: Mon Feb 02, 2009 8:30 pm    Post subject:

If a class action lawsuit worked for all those people with Sony digital cameras that the CCD failed in, would not the same action apply here?

Seemed like that lawsuit had global repercussions for Sony, they even had to fix my camera in little old New Zealand after that.
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RogueChili



Joined: 31 Mar 2008
Posts: 162
Location: Westfield, MA

Posted: Tue Feb 03, 2009 3:30 pm    Post subject:

From the posts it sounds like there are a few experts on the workings of these machines that may be able to answer a couple of technical questions. I am putting a concept together to allow the duplication of the controller chip and require some basic information regarding the working parameters of the system. I don’t have a set of schematics for the machine to reference but only the snippets in the post.

First, what is the speed of the CPU clock?

Second, are the values of the analog output signals static? I.E. Values set during calibration procedures. Another way of putting it; if the projector is in an operating state, probing each analog output on the DAC’s, would you see a DC voltage or a waveform. Is it the same for all DAC’s or are there two groups, one static and one dynamic?
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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Tue Feb 03, 2009 5:39 pm    Post subject:

Any luck getting the technical data sheet/specs for the IC431 chip? With the expertise on this site it sounds like we could either find a suitable off the shelf alternative, build a chip to order (easier if the original manufacturer could be located) or design a motherboard to duplicate its functions.
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crt projectors



Joined: 03 Oct 2007
Posts: 39


Posted: Tue Feb 03, 2009 7:09 pm    Post subject:

That's pretty sad such a new PJ has Part problems. I could of picked up a G70 locally in my area cheap, does that use the same dreaded chip?

My antiquanted beast in my avatar I have spare parts machines for since obsolete.

I had regrets on not getting High Performance G70 Sony until now.

Sony in their infinite wisdom can't churn out a cuple hundred extra chips for the useful life of these PJs? They would only make money selling these?

Thumbs Down

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HaydnG90



Joined: 22 May 2006
Posts: 1356


Posted: Tue Feb 03, 2009 7:12 pm    Post subject:

crt projectors wrote:
That's pretty sad such a new PJ has Part problems. I could of picked up a G70 locally in my area cheap, does that use the same dreaded chip?

My antiquanted beast in my avatar I have spare parts machines for since obsolete.

I had regrets on not getting High Performance G70 Sony until now.

Thumbs Down


Not an issue with the G70. There are plenty of parts machines knocking around for repair purposes. The chip in question is specific for the G90.
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tommo2



Joined: 03 Jun 2006
Posts: 226
Location: Ireland

Posted: Wed Feb 04, 2009 1:44 am    Post subject:

I have 10 of those chips, you can have them free if you want....
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Barco Data 701s
iScan HD scaler with sdi mod
Oppo 981HD with sdi mod
Xbox 360
Playstation 2
Denon AVR 1507 7.1 AV receiver
Wharfedale Diamond 9.4 floorstanders (front)
Wharfedale EVO2 (center)
Pioneer 100W (sides)
Wharfedale Diamond 9.1 (rear)
Wharfedale SW150 active subwoofer

Photos on the way!
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tommo2



Joined: 03 Jun 2006
Posts: 226
Location: Ireland

Posted: Wed Feb 04, 2009 1:46 am    Post subject:

tommo2 wrote:
I have 10 of those chips, you can have them free if you want....


Haha.. only kidding... Laughing Laughing

ok, i'm really drunk now... Embarassed

_________________
pull up the handbrake and walk away

Barco Data 701s
iScan HD scaler with sdi mod
Oppo 981HD with sdi mod
Xbox 360
Playstation 2
Denon AVR 1507 7.1 AV receiver
Wharfedale Diamond 9.4 floorstanders (front)
Wharfedale EVO2 (center)
Pioneer 100W (sides)
Wharfedale Diamond 9.1 (rear)
Wharfedale SW150 active subwoofer

Photos on the way!
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